Kenya Airways (KQ) has announced a temporary halt to its flights to Comoros and Mayotte in response to the imminent threat posed by Tropical Cyclone CHIDO.
The cyclone is anticipated to impact both islands.
“Authorities in both nations have issued alerts regarding the cyclone’s potential effects, which are expected to persist until Monday, December 16, 2024,” stated KQ.
The airline emphasized that this decision was made to prioritize the safety of its passengers and crew.
“We sincerely apologize for any inconvenience this may cause our customers. The safety of our passengers and staff is our top priority,” KQ remarked.
The airline expressed regret for the disruption and extended its thoughts to the residents in the affected areas. “We are praying for the safety and well-being of those impacted by these severe weather conditions.”
KQ is actively monitoring the situation and intends to resume flights on Monday, December 16, 2024, once conditions have improved significantly.
Passengers affected by the disruption are encouraged to check for the latest updates on Kenya Airways’ website under Flight Status or to contact the Customer Excellence Center for assistance via WhatsApp (+254 705 474 747) or X (formerly Twitter) @KQSupport.
The airline remains dedicated to ensuring a safe and comfortable travel experience for all its customers.
Tropical cyclones, also known as hurricanes or typhoons depending on the region, are rapidly rotating storms that originate over tropical oceans and can vary in speed, size, and intensity. They rank as the second-most dangerous natural hazards, following earthquakes.
